Contact Us

Due to high volume of orders and interactions, it may take longer for you to respond.  We are working diligently during this critical time and we appreciate your patience.

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FAQs

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Check our FAQs for a quick answer

Office

1520 Luna Road Carrollton,
TX 75006 United States

Email us

help@gempage.com

Call us

Phone: 682-651-7554
8:00AM - 5:00PM CST

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Frequently asked questions

Have questions? We’re hereto help

How long does it take to complete an order?

Custom orders take 3 to 5 days to process, depending on the item purchased. We do provide express processing with next-day delivery for an additional fee.

Can I inspect the goods before receiving them?

 Yes, you can check the quality of the goods before proceeding to payment.

What should I do if there is a problem with my custom order?

We sincerely apologize if the merchandise you received differed from what you ordered. Please contact our customer service to arrange for the item to be returned for a free replacement.

How long does shipping usually take?

Shipping takes between 2 and 3 business days for standard delivery. We do offer next-day delivery if your need is urgent.

How often does it need to be sharpended?

The quality of our Yougai Manicure Set are very heavy duty and sharp enough , so these tools don't need to sharpened , and they can keep sharp and last for several years if have good maintenance.

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